Retail Assistant / Production Assistant - Multiple Positions - Shellharbour APPLY NOW


Retail Assistant / Production Assistant - Multiple Positions - Shellharbour

Hot Mess Body is a small business based in Shellharbour NSW. We started hand making Bath and Body products back in 2017 and over time have expanded our product ranges and locations. We're online, in store and stock other businesses too!

We are looking for outgoing Retail Assistants to be the face of Hot Mess and educate our customers about our handmade Bath and Body products!

We're also looking for Production Assistants to help us behind the scenes making products! 

*Please advise whether you're expressing interest for Retail Assistant, Production Assistant or if you're flexible to do both*


Work Type: Casual work with the opportunity to progress into a Permanent Part Time or Full Time position. Hours up to 20 per week.

Location: Shellharbour NSW

Role Descriptions:

Retail Assistant - This isn't your stereotypical Retail position - you'll be showing Product Demo's, assisting with Workshops, Market Stalls and being a core part of helping our Small Business grow! As a retail assistant you'll be confident with standard open - close duties within a shopfront and have at least 2 years experience in retail. You'll be the type of person that loves to go above and beyond to ensure a customer has an amazing experience at Hot Mess Body. This role requires someone who is outgoing, confident and has the ability to work under pressure. As fun and interactive as this role is, we also need employees who understand how important customer service is, have great time management and the ability to adapt to the different paces in retail.


  • Minimum 2 years Retail
  • Ability to work Open - Close in a Shopfront
  • Strong Customer Service Skills
  • Using a POS/EFTPOS terminal confidently
  • Cash Handling
  • Friendly/Bubbly/Outgoing
  • Adaptability
  • Working in a fast paced environment
  • Driven to meet KPI's
  • Working within a team environment as well as unsupervised
  • Flexibility to work Mornings/Nights/Weekends
  • Experience hosting Workshops/Market Stalls (not essential but please outline this in your cover letter if you do)

Production Assistant - This position requires a love for Bath and Body products, we proudly promote that our products are handmade with love! Also, you're going to not mind getting a bit messy (you'll smell amazing but may be dusty/colourful from time to time!) You'll need to be confident with measuring, prepping, calculating ingredients, feel confident operating equipment such as mixers, sealers and heat guns. Be physically able to lift boxes/bags that may weigh up to 25kg. Tasks will be repetitive too, labelling the same jar 300 times over isn't a super fun time but hey, at least it's easy!


  • Understanding Recipes/Ingredient Calculations
  • Must have your own transport
  • Ability to work repetitively
  • Can do, positive attitude
  • Working within a team environment as well as unsupervised
  • Heavy Lifting
  • Motivated to meet production targets
  • Working in a fast paced environment
  • Sitting or Standing for long durations at a time

How to Apply:

Send us your resume along with the following Questions and Answers:

1) What role(s) are you interested in applying for?

2) What are your availabilities and how many hours would you ideally be looking for?

3) What is your favourite Hot Mess Body product and why?

4) What are 3 words you'd use to describe yourself?

5) What's your strongest skill that you can bring to this role?


Applications will close March 10th and we will only be in contact if you've been shortlisted.

Thank you to everyone for applying and keep your eyes peeled for future positions available too.



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